Privacy Policy

Last updated: August 23rd, 2024

I. General

This Privacy Policy (“Policy”) pertains to Last Hour Hosting, operated by Shiloh, LLC, and concerns you, the user of our website located at https://www.lasthourhosting.org, hereinafter referred to as "our SITE". Throughout this Policy, terms such as "us," "we," "our," and similar pronouns refer to Shiloh, LLC, the publisher, and operator of the SITE. You, the User In this Policy, the term “you,” or its derivatives, refers to the user of our SITE, collectively denoted as "users." This Policy outlines the manner in which we handle the information we collect about you when you visit our SITE or engage with our online services. Please note that this Policy exclusively applies to information collected via the SITE and does not encompass data obtained through other channels. Users residing in the European Economic Area (EEA) are encouraged to review our GDPR Privacy Notice for specific details regarding their data protection rights. Compliance with the Children's Online Privacy Protection Act (COPPA) and Age Restrictions The Children's Online Privacy Protection Act (COPPA) imposes regulations on the online collection of personal information from children under the age of 13. Last Hour Hosting complies with COPPA regulations by refraining from collecting any personal information from children under the age of 13. Furthermore, our services are not intended for individuals under the age of 16, and we do not authorize access or usage of our services for individuals in this age group. Should we become aware that a user under the age of 16 has provided us with personal information, we will take prompt measures to remove such information from our records.

II. Revisions to this Policy

Policy, as indicated in the "Last Modified" date above, reflects our current practices. We retain the right to revise, amend, or modify this Policy, along with our other policies and agreements, at our discretion and in any manner we deem necessary. Any revisions will be promptly posted on our SITE. We recommend that you periodically review this web page to stay informed about any changes. In the event that we make significant changes to this Policy, impacting our practices concerning the personal information previously collected from you, we will make reasonable efforts to notify you in advance. Such notifications will be provided by prominently highlighting the changes on our SITE, ensuring you are aware of the alterations made. Your continued use of our services after such modifications will be construed as your acceptance of the updated Policy.

Information We Collect

When visitors engage with our SITE and services, various interactions may occur, leading to the collection of diverse information, depending on the nature of your engagement. We collect information directly from you, through third parties, and automatically as you use our SITE. The collected information includes: Members: Members, referring to users subscribing to our services, are required to provide a email, and any necessary billing information. Posters: Posters, or visitors who register to post on our public forums, are required to provide their email address and create a password for their account. We also collect information about the posts made in our forums. Please note that any information voluntarily shared by Posters on our forums is considered public or publicly available. If you wish to keep information private, refrain from entering it in your user profile during Poster registration. All SITE Users and Visitors: For all users and visitors, we do not gather specific information through cookies, web beacons, and similar technologies. Our web servers have access and error logging turned off.

IV. Our Use of Cookies and Tracking Mechanisms

We do not utilize cookies and other tracking technologies to monitor your interactions with our SITE.

No Cookies:

Cookies are alphanumeric identifiers transmitted to your device's hard drive through your web browser, serving record-keeping purposes. We do not utilize any cookies with our SITE.

Disabling Cookies as Extra Measure:

While most web browsers automatically accept cookies, you have the option to edit your browser settings to block them. The Help section of most browsers provides instructions on preventing your computer from accepting new cookies, receiving notifications of new cookies, or disabling cookies entirely. Disabling cookies does not impair any features on our SITE and we recommend you do it anyway.

No Third-Party Analytics:

We do not use any third-party analytics tools.

Do-Not-Track:

Our systems do not track you.

V. How We Use Your Information

We utilize your account information, for the following purposes:

  1. Provision of Services and Customer Communication: We use your information to deliver our services, communicate with you regarding your service usage, respond to your queries, process orders, and ensure customer satisfaction.
  2. Content Customization and Personalization: Your data helps us tailor content and information displayed to you, offering personalized experiences. This includes providing details about your use of our cloud services, personalized help, instructions, and other customized experiences while using the SITE.
  3. Marketing and Promotions: We do not use your account information, such as your email address, to send news, newsletters, special offers, promotions, or other product-related information without your consent. Additionally, we do not utilize this information for advertising our services on third-party websites.
  4. SITE Improvement and Research: We do not analyze how users interact with our site.
  5. Surveys and Questionnaires: Only with your consent your information may be used for administering surveys and questionnaires, aiding us in gathering valuable feedback.
  6. Legal and Regulatory Compliance: We process your data to fulfill legal or regulatory obligations. This includes participation in judicial proceedings, responding to legal processes like subpoenas or court orders, and cooperating with law enforcement or governmental authorities, formal or informal, as part of investigations or requests.
  7. Safety, Security, and Policy Enforcement: Your data is employed to safeguard the safety, rights, property, and security of our services, third parties, or the public. We use this information to detect, prevent, or address fraud, security, technical issues, and activities that may be considered illegal, unethical, or actionable. Additionally, your data may be used as evidence in litigation, for conducting audits, and to enforce our Policy, Acceptable Use Policy, and Terms of Service.

VI. How We Disclose Your Information

We may share your information, including personal data, in the following ways:

  1. Service Providers: We may disclose your information to third-party vendors, digital wallet companies, service providers, contractors, or agents who perform functions on our behalf.

Additional Disclosure Circumstances:

  1. Business Transfers: In the event of our acquisition, merger, or transfer of assets to another company, or during a bankruptcy proceeding, the information we've collected may be transferred to the acquiring or merged company.
  2. Legal Process: We may disclose your information to comply with the law, judicial proceedings, court orders, or other legal processes, including subpoenas.
  3. Protecting Us and Others: Information may be disclosed when necessary to investigate, prevent, or take action against illegal activities, suspected fraud, potential threats to anyone's safety, violations of our Terms of Service, Acceptable Use Policy, or this Policy. Additionally, such disclosure may occur as evidence in litigation in which Last Hour Hosting is involved.

VII. Transmittals from Us

We may periodically send you announcements detailing our existing and new programs with your consent. You have the option to opt out of these announcements by contacting support@lasthourhosting.org or by using the opt-out link provided at the bottom of these emails. If you choose to opt out of marketing emails, please note that you may still receive system notices and other account-specific information.

VIII. Public Forums, Member Directories, and Internal Messaging:

  • Member Directories: Information provided in a user profile, Member directory, or related services is considered public information. We cannot ensure the privacy of any data shared in such forums or mediums.
  • Internal Messaging: While we offer an internal messaging system for SITE Members, any information sent via this system is not secure and is not considered private. Exercise caution when sharing personal information through internal messaging, refraining from transmitting any data you wouldn't want to be disclosed to the general public. We offer secure messaging via the session app as an alternative.

IX. Security of Your Information:

We have implemented reasonable precautions to safeguard the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Measures, including data encryption, are in place to protect the transmission of sensitive end-user information. However, while we take substantial steps to prevent security breaches, we cannot guarantee that our security measures will thwart all third-party attempts. Despite our best efforts, cyber-criminals' resourcefulness poses a challenge to guaranteeing 100% breach-proof security. By using our services, you assume the risk of potential breaches, even with our reasonable security measures in place.

X. How to Access or Modify Your Information:

Members can access or modify information provided during registration. To do so, please contact our Customer Service Department at https://www.lasthourhosting.org/contact/ or access via your dashboard.

XI. Where to Direct Questions About Our Privacy Policy:

If you have any inquiries regarding this Policy or the practices outlined herein, feel free to reach out to us at support@lasthourhosting.org.