Copyright and DMCA Policy
Last updated: October 27th, 2026
This policy is part of our Terms of Service. It explains how to report copyright infringement on a service we host, how to respond if your content is removed, and how we handle repeat infringers. It implements the notice-and-takedown and counter-notice provisions of 17 U.S.C. §§ 512 and 1201.
1. Our designated agent
Our designated agent for notices of claimed infringement, registered with the United States Copyright Office, is:
| Service provider | Shiloh, LLC, doing business as Last Hour Hosting |
| Designated agent | Copyright / DMCA Agent |
| Postal address | P.O. Box #15264, 517 America's Way, Box Elder, SD 57719, United States |
| dmca@lasthourhosting.org | |
| Telephone | Listed in our registration record at dmca.copyright.gov |
| Registration renewed | Every three years, as the Copyright Office requires |
Notices sent to any other address, including our support address, may not be treated as a formal notice under § 512(c)(3). If you are unsure, send it to the agent address above.
2. How to send a takedown notice
To be effective under 17 U.S.C. § 512(c)(3), your notice must be in writing and include all of the following:
- A physical or electronic signature of the copyright owner, or of a person authorized to act for the owner.
- Identification of the copyrighted work or works you say are infringed. If a single notice covers multiple works on one site, include a list.
- Identification of the material you say is infringing, with enough detail for us to find it — the exact URL or URLs, and where on the page the material appears.
- Your name, mailing address, telephone number, and email address.
- A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notice is accurate, and, under penalty of perjury, that you are the copyright owner or authorized to act for the owner.
Send it to dmca@lasthourhosting.org with the subject line “DMCA Takedown”, or by post to the agent address in section 1.
What we do. We acknowledge a complete notice within 1 business day. We forward it to the account holder, remove or disable access to the identified material promptly, and confirm to you when we have done so. We record the notice against the account holder's strike record.
Incomplete notices. If a notice is missing an element above we will tell you what is missing rather than simply ignoring it. We may still act on obviously meritorious complaints, but the safe-harbour protection applies to complete notices.
Do not send us the infringing file. Send URLs and descriptions. Do not send any material that is itself unlawful to possess.
3. Misrepresentation
Under 17 U.S.C. § 512(f), a person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake or misidentification, is liable for the damages that misrepresentation causes — including our costs and the account holder's. We will cooperate with a claim by an account holder whose content was removed on the basis of a knowingly false notice.
4. If your content is removed: how to send a counter-notice
If you believe your content was removed by mistake or misidentification, send a counter-notice to dmca@lasthourhosting.org. To be effective under 17 U.S.C. § 512(g)(3), it must include all of the following:
- Your physical or electronic signature.
- Identification of the material that was removed and the location where it appeared before removal.
- A statement, under penalty of perjury, that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification.
- Your name, address, and telephone number.
- A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, for any judicial district in which the service provider may be found), and that you will accept service of process from the person who gave the original notice, or that person's agent.
What we do. We forward the counter-notice to the original complainant with a copy of § 512(g). We restore the removed material in 10 to 14 business days unless the complainant tells us within that period that they have filed a court action seeking an order to restrain the account holder from the infringing activity.
A counter-notice is a legal statement made under penalty of perjury. If you are not sure whether you have the right to use the material, get legal advice first. Filing a false counter-notice can make you liable for damages.
5. Repeat infringers
We terminate the accounts of subscribers who are repeat infringers. Our policy:
| Strike | Trigger | Our action |
|---|---|---|
| 1 | First valid takedown notice against the account | Content removed, account holder notified, strike recorded |
| 2 (within 12 months) | Second valid notice against the same account | Mandatory review; account holder must show what changed; optional suspension of the affected service |
| 3 (within 12 months) | Third valid notice against the same account | Account terminated for cause, without refund |
A strike is removed if a counter-notice results in restoration, or if the complainant withdraws or does not pursue the claim. Notices that are clearly invalid, abusive, or directed at the wrong host do not count. Strikes for notices that were resolved by a counter-notice do not count.
We also terminate an account on a single notice where the account holder is clearly operating a file-sharing, streaming, or mirrored-licence service built on infringing material.
6. Circumvention
17 U.S.C. § 1201 prohibits circumventing technological measures that control access to a copyrighted work. We do not allow our services to be used to develop, distribute, or host tools whose primary purpose is circumvention, and we will act on a report of that. Good-faith security research is covered by our Security Policy, not by this section.
7. Agents, resellers, and our own customers' users
If you are a Last Hour Hosting customer whose own users post content, you must operate your own notice process alongside ours, as section 4 of the Acceptable Use Policy requires. We will forward a notice to you, and you must act on it. If you do not, we may act directly on the content and record the strike against your account.
8. Other IP and other jurisdictions
Trademark, patent, trade-secret, and publicity claims are not covered by § 512. Send those to legal@lasthourhosting.org and we will consider them under the Acceptable Use Policy and our Terms of Service. Non-US copyright complaints can be sent to the same address; we will consider them on the same basis, but the statutory process above is the one that applies in the United States.
9. Charges, refunds, and restoring content
We do not charge a fee to file a notice or a counter-notice, and we do not charge to restore content after a successful counter-notice. Removing content under this policy does not entitle the account holder to a refund, but it does stop billing for a suspended service under section 11 of the Terms of Service.
10. Changes
We may update this policy. We post the new version here, update the date, and, where a change affects how you file a notice, email account holders at least 14 days before it takes effect.