Fair Usage

We expect all our customers to use their allocated bandwidth in a fair and reasonable manner. Bandwidth usage should be consistent and not exceed the allocated amount on a regular basis. We reserve the right to review and assess customer bandwidth usage patterns to ensure compliance with our fair usage policy.

Maximum Threshold

To maintain the performance and stability of our network, we have set a maximum bandwidth threshold for all hosting plans. This threshold is defined as 1TB of monthly bandwidth. Customers who consistently exceed this threshold may be subject to review and possible action as outlined in the "Excessive Usage" section below.

Monitoring and Notification

We actively monitor our network to identify any instances of excessive or unfair bandwidth usage. If you are found to be consistently exceeding your allocated bandwidth or approaching the maximum threshold, we will notify you via email. The notification will include details of your bandwidth usage, your allocated limit, and suggestions to optimize your bandwidth utilization.

Excessive Usage

In cases where a customer consistently exceeds their allocated bandwidth or the maximum threshold, we reserve the right to take the following actions:

1. Contact the customer to discuss their bandwidth requirements and offer suitable upgrade options to a higher-tier plan with increased bandwidth allocation.
2. Implement temporary restrictions on the customer's bandwidth usage to ensure fair usage among all our customers. These restrictions may include throttling the connection speed during peak times or limiting certain types of bandwidth-intensive activities.
3. If the excessive usage continues or is deemed to be intentional or malicious, we may, as a last resort, suspend or terminate the customer's hosting service in accordance with our Terms of Service.

Customer Responsibilities

Customers are responsible for monitoring their own bandwidth usage through their account dashboard. We provide tools and resources to help customers understand and manage their bandwidth utilization. It is the customer's responsibility to ensure that their website or application is optimized for efficient bandwidth usage and to address any issues that may lead to excessive bandwidth consumption.

Contact Information

For any queries or concerns regarding our fair bandwidth usage policy, please contact our support team at support@lasthourhosting.org or through our customer support portal. Our team will be happy to assist with any questions or provide guidance on choosing the right hosting plan to meet your specific bandwidth needs.